Title: Direct Support Professional (DSP)

Classification: Non Exempt

Reports To: ISS Supervisor, Group Home Supervisor, Community Supervisor, AOC Supervisor

Position Summary:

The DSP works directly under the supervision of the department supervisor.  The DSP performs direct client care duties, activities, and maintains a positive physical, social, and psychological environment for all persons we serve.


  • High School Diploma or GED Certification;
  • Must provide proof of insurance when transporting clients
  • Must have a valid WV driver’s license/ Picture ID
  • Anyone who does not have a valid Driver’s License and/or Proof of Auto Insurance will not be allowed to transport a person we serve.
  • Must be able to write, read and speak English.

The items listed are essential functions of the position unless otherwise stated

Essential Functions:

  • Deliver services pursuant to the individuals approved IPP
  • Safely transports all persons we serve.
  • Know and implement any special dietary needs of the individuals we serve.
  • DSP must practice proper techniques when lifting
  • Follow The Arc of The Three Rivers policies and guidelines
  • Assist the individuals we serve with personal care functions such as bathing, dressing, grooming, positioning, and transferring as necessary.
  • Implement the active treatment protocol and all formal/informal training plans complete with required documentation.
  • Implement the appropriate Behavioral Support Plan/Protocol as needed.
  • Maintain a clean working environment
  • Perform cleaning tasks as assigned
  • Keeping your assigned areas clean and free from clutter
  • Accurately complete all necessary Behavior Support tracking documentation within the timeframe specified by DSP’s direct supervisor
  • Accurately complete all necessary billing documentation within the timeframe specified by DSP’s direct supervisor.
  • Report incidents immediately as they occur per Arc of the Three Rivers Incident Reporting procedures.
  • Report suspicions of abuse, neglect, and exploitation immediately as they occur per Arc of the Three Rivers APS/CPS reporting procedures.
  • Required to complete all mandated trainings at least annually (unless otherwise specified).
  • Other duties as assigned.


Knowledge, Skills, and Abilities:

  • Ability to communicate clearly and effectively and interact with the people we serve in a positive manner;
  • Cooperate with staff, the individuals we support, administration, and support personnel.
  • Attend additional approved staff development activities to increase job skills and knowledge.
  • Must have the ability to convey a positive attitude/image and the ability to present a positive model/example for employees.
  • Ability to lift/transfer clients
  • Ability to squat & pivot
  • Interact in positive manner with employees, suppliers, landlords, coworkers, and the public
  • Communicate clearly, concisely, and effectively written and orally, and the ability to assume a leadership role.